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Shipping Policy
We process and ship all orders within 1–3 business days after order confirmation.
Shipping Methods
- Standard Shipping
- Express Shipping (where available)
Shipping charges (if applicable) will be calculated and displayed at checkout.
Delivery Time
Estimated delivery time depends on your location:
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Local deliveries: 3–5 business days
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National deliveries: 5–10 business days
Please note that delivery timelines may vary due to:
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Courier delays
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Public holidays
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Unforeseen circumstances
Once shipped, tracking details will be shared via email or SMS.
Returns & Refunds Policy
We want you to be completely satisfied with your purchase.
Returns
You may request a return within 7 days of receiving the product if:
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The product is damaged
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The product is defective
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You received the wrong item
The product must be:
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Unused
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In original packaging
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With all tags and accessories intact
Non-Returnable Items
- Customized or personalized products
- Items marked as non-returnable
- Used or damaged items caused by customer handling
Refunds
Once the returned item is inspected:
- Approved refunds will be processed within 7–10 business days
- Refunds will be issued to the original payment method
Shipping charges are non-refundable unless the error is from our side.
Return Requests
To initiate a return, please contact us at: Email: support@thangam.com